Who we are
The Brow Edit is an Australian-based beauty brand providing professional brow and lash products to beauty artists and enthusiasts.
Our website address is: https://thebrowedit.com.au
If you have any questions about this policy, please contact us:
📩 Email: hello@thebrowedit.com.au
Information We Collect
We collect personal information that you provide voluntarily when you:
- Make a purchase or create an account on our website
- Subscribe to our newsletter or email list
- Contact us through our website or social media
- Participate in promotions, surveys, or giveaways
This information may include:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through our payment providers)
- Any other details you voluntarily share with us
How We Use Your Information
We use the information we collect to:
- Comply with legal obligations
- Process and deliver your orders
- Communicate with you about your purchases, support requests, and updates
- Send you marketing emails and product news (only if you opt in)
- Improve our website, services, and customer experience
- Comply with legal obligations
Sharing Your Information
We respect your privacy and do not sell or rent your information to third parties.
However, we may share limited data with:
- Payment processors (to complete transactions)
- Shipping partners (to deliver your order)
- Email and marketing platforms (to send updates you’ve subscribed to)
- Analytics providers (to help us understand how our website is used)
Data Storage and Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure.
Your data is stored securely on protected servers, and sensitive information (like payment details) is encrypted through trusted payment gateways.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Improve website performance
- Analyse site traffic and user behaviour
You can disable cookies at any time through your browser settings, though some features of the website may not function properly.
Email Marketing
When you subscribe to our newsletter, you consent to receive updates about new products, promotions, and beauty tips. You can unsubscribe anytime by clicking the “unsubscribe” link in any of our emails.
We never share your email with other businesses for marketing purposes.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access and request a copy of your personal data
- Correct or update your information
- Request deletion of your personal data (where legally permitted)
- Opt out of marketing communications at any time
To exercise these rights, please contact us at hello@thebrowedit.com.au.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised “Last updated” date.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us at:
📩 hello@thebrowedit.com.au
📍 Perth, Western Australia